Privacy policy
This Privacy Policy describes how ESTETICA DI collects, uses, and shares your personal information when you visit our Services, use our Services, make a purchase from esteticadi.ch, or otherwise communicate with us. For the purposes of this Privacy Policy, Renarcer Skincare Clinic's policies apply to you as a user of the Services, whether you are a customer, a website visitor, or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Use, and protect or defend the Services' rights and the rights of our users or others.
What personal data we collect
The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
The information you provide to us directly through our Services may include:
Basic contact details, including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, add to your shopping cart, or add to your wishlist.
- Customer support information, including information you include in communications with us, such as when you send a message through the Services. Basic contact details, including your name, address, phone number, and email.
Some features of the Services may require you to provide us directly with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("cookies") to do this. Usage Data may include information about how you access and use our website and account, including device information, browser information, information about your network connection, IP address, and other information about your interaction with the Services.
Information We Receive from Third Parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as: B. Shopify.
- Our payment processors, which provide payment information (e.g. bank account, credit or debit card information, billing address) in order to process your payment, to fulfill your orders, and to provide you with the products or services you have requested, in order to perform our contract with you.
- When you visit our website, emails we send, open or click on to you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties and assume no responsibility for the policies or practices of third parties. For more information, please refer to the "Third-Party Sites and Links" section below.
How we use your personal information
- Providing products and services: We use your personal information to provide you with the Services, to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, making purchases, returns, exchanges, or other transactions creating, maintaining, and otherwise managing your account; arrange shipping, facilitate any returns and exchanges, and allow you to post reviews.
- Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements about products or services. This may include using your personal information to better customize the services and advertising on our website and other websites.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action on possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password or other credentials with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicate with you: We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests in order to be able to respond to you, provide you with effective services and maintain our business relationship with you.
Biscuits
Like many websites, we use cookies on our website. We https://www.shopify.com/legal/cookies. use cookies to operate and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interest, administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products and advertising on our website and other websites.
Most browsers automatically accept cookies by default. However, you can use the browser controls to set your browser to remove or reject cookies. Please note that removing or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to function properly or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate purposes that are subject to this Privacy Policy. These circumstances may include:
- With vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- If you instruct, request, or otherwise consent to us sharing certain information with third parties, such as to ship your products or through your use of social media widgets or login integrations, your consent will be required.
- With our affiliates or otherwise within our group of companies, in our legitimate interests to run a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable terms of use, and to protect or defend the Services, our rights and the rights of our users or others.
We have disclosed the following categories of personal information and sensitive personal information (marked with *) about users in the past 12 months for the purposes set out above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Categories of recipients |
|---|---|
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We do not use or disclose sensitive personal information to make inferences about your personal characteristics.
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit User Generated Content to a public area of the Services, that Content will be public and accessible to anyone.
We do not control who has access to the information you provide to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or obtain from third parties.
Websites und Links Dritter
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained on such websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction as to their use by us or by a third party. The inclusion of such links by us does not in itself constitute an endorsement of the content of these platforms or their owners or operators, unless disclosed in the Services.
Children's data
The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact details below and request deletion of that information.
As of the effective date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined in applicable law) personal information of anyone under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to share sensitive or confidential information with us.
How long we retain your personal information depends on a variety of factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies. Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, they may only apply in certain circumstances and in certain cases we may refuse your request to the extent permitted by law.
- Right of access/knowledge: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
- Right to erasure: You may have the right to request that we erase the personal data we hold about you.
- You may have the right to ask us to rectify any inaccurate personal data we hold about you.
- Right to portability: In certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we share it with a third party.
- Right to opt-out of selling, sharing, or targeted advertising: You may have the right to instruct us not to "sell" or "share" your personal information, or to object to the processing of your personal information for purposes that qualify as "targeted advertising" for the purposes of applicable data protection laws. Please note that if you visit our website with Global Privacy Control's opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the "sale" or "sharing" of information on the device and browser you use to visit the website.
Right to restrict and/or object to the use and disclosure of sensitive personalinformation. You may have the right to instruct us to limit our use and/or disclosure of sensitive personal information to the extent necessary to provide the Services or the provision of the goods that are reasonably expected of an average person.
- Restriction of processing: You may have the right to request that we stop or restrict the processing of personal data.
- Withdrawal of consent: Where we rely on consent to process your personal data, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Manage communication preferences: We may send you promotional emails. You can unsubscribe from receiving these emails at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as about your account or orders you have placed.
You can exercise any of these rights when indicated on our website or by contacting us using the contact details provided below.
We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as: B. Your email address or account information before we can provide a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we must provide proof from the agent that you have authorized them to act on your behalf. You may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by filing your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside of the country in which you live, including the United States. Your personal data will also be processed by employees as well as third-party service providers and partners in these countries.
Where we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts from the relevant UK competent authority, unless the data transfer is to a country where an adequate level of protection has been determined to be ensured.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights to which you are entitled, please call or email us at esteticadi14@gmail.com